Return, Exchange & Refund Policy

01. 7-Day Exchange & Return Window

At UFFFWEAR, we engineer heavyweight garments designed for uncompromising silhouettes and durability. If you are not completely satisfied with your sizing, fit, or design, we offer a 7-day exchange and return window starting from the timestamp your parcel is recorded as delivered by the courier.

02. Garment Condition Invariants

To be eligible for an exchange or full refund, returned items must comply with the following hygiene and verification standards:

• Garment must be unworn, unwashed, unaltered, and free of stains, deodorant marks, pet hair, or fragrance.
• Original UFFFWEAR brand tags, neck labels, and wash-care ribbons must remain attached and untampered.
• Item must be returned inside its original protective packaging.

03. Sizing Exchanges

Ordered the wrong size? We provide complimentary one-time size exchanges (e.g. Medium to Large or XL) subject to warehouse inventory. Simply initiate an exchange request with your Order ID through our Contact Concierge and we will arrange a doorstep reverse pickup.

04. Defective, Damaged, or Incorrect Items

Every piece undergoes rigorous hand-inspection prior to dispatch. In the rare event of receiving a transit-damaged or defective garment, please notify us within 48 hours of delivery with unboxing photos or video evidence at support@ufffwear.com. We will immediately expedite a priority replacement at zero additional expense.

05. Refund Processing & Timelines

Once your returned item arrives at our fulfillment facility and passes quality inspection (typically 24–48 hours from receipt):

• Prepaid Orders (UPI / Cards / Net Banking via Razorpay): The refund is credited directly to the original source account within 5 to 7 business days.
• Cash on Delivery (COD) Orders: Refunds are disbursed via automated bank NEFT/IMPS or secure UPI transfer upon receiving your verified bank/VPA details.